Privacy Policy

1. Information We Collect

Personal Information

• Full name and date of birth
• Contact information (phone, email)
• Address and location data
• Government-issued ID for verification
• Financial information for payments

Betting Activity

• Betting history and patterns
• Transaction records
• Account balances and activity
• Preferences and settings

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent

2. How We Use Your Information

We use your information to:

• Provide and maintain our betting services
• Process transactions and manage your account
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Send important account notifications
• Analyze usage to improve our services
• Provide customer support
• Detect and prevent problem gambling

3. Information Sharing

We may share your information with:

• Payment processors: To process transactions
• Regulatory authorities: To comply with gambling regulations
• Law enforcement: When required by law
• Auditors: For financial and regulatory audits
• Service providers: For technical and customer support

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We protect your information with:

• SSL/TLS encryption for all data transmissions
• Encrypted database storage
• Secure authentication systems
• Regular security audits and updates
• Access controls and employee training
• Compliance with international security standards

5. Cookies and Tracking

We use cookies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze website usage and performance
• Provide personalized content
• Ensure security and prevent fraud

You can control cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Restrict processing of your information
• Data portability
• Object to processing
• Withdraw consent

7. Data Retention

We retain your information for:

• Account duration + 7 years (legal requirement)
• Transaction records for 10 years
• Marketing preferences until you withdraw consent
• Analytics data for 25 months

Some data may be retained longer if required by law or for legitimate business purposes.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Ethiopia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.