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Help Center

Frequently Asked Questions

How do I place a bet?

To place a bet, follow these simple steps:

  1. Browse available fixtures and markets
  2. Click on the odds you want to bet on
  3. Enter your stake amount in the bet slip
  4. Click "Place Bet" to confirm

How are winnings calculated?

Winnings are calculated by multiplying your stake by the total odds of all selections. A 5% stake tax and 15% winning tax are applied according to Ethiopian regulations.

What payment methods are accepted?

We accept various payment methods including bank transfers, mobile money, and cash payments at authorized betting shops. Contact your local shop for specific options.

When are bets settled?

Bets are automatically settled when matches are finished and results are confirmed. This usually happens between 2 and 30 minutes of match completion.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures to protect your personal information and financial data. Read our Privacy Policy for more details.

Getting Started

Quick Start Guide

1. Register

Create an account with your personal details and contact information.

2. Deposit

Add funds to your account using your preferred payment method.

3. Browse & Bet

Explore available matches and place your bets on various markets.

4. Win & Withdraw

Collect your winnings and withdraw funds to your preferred method.

Contact Support

Phone Support

+251 911 234 567

Mon-Sat: 8AM-8PM

Email Support

[email protected]

Response within 24 hours

Need Immediate Help?

Visit any of our authorized betting shops for in-person assistance.

Find a Shop